Legal

Privacy Policy

Information we collect

When you purchase from Oak & Keep or contact us, we may collect information needed to process and support your order, such as your name, email address, billing and order details, order history, download or fulfillment records, and information you choose to include in customer-support messages. Payments are processed through Shopify. Oak & Keep does not receive or store your full payment-card number.

How we use information

We use this information to process and deliver orders, provide customer support, prevent fraud, maintain appropriate business records, comply with legal obligations, and improve the operation of the website. We use information for marketing only when you choose to opt in, and you may unsubscribe at any time.

Cookies and basic site operation

Our website and service providers may use essential cookies and limited analytics needed to operate the website, maintain cart and session functions, process orders, prevent fraud, and understand basic site performance. Oak & Keep does not intentionally use advertising pixels or behavioral advertising tools unless this policy is updated to explain that use.

Service providers

We use service providers, including Shopify and website-hosting or technical-service providers, to operate the website, process payments, fulfill digital orders, and provide related services. These providers may process information on our behalf as necessary to perform their services.

What stays with you

The information you write inside an Oak & Keep printable product stays with you. Oak & Keep products are files customers download, print, and complete privately. Information written into printed worksheets is not transmitted to or stored by Oak & Keep.

What we do not do

Oak & Keep does not sell or rent personal information. We do not receive or store full payment-card numbers.

Your choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements. You may also unsubscribe from optional marketing communications at any time.